Compcare Wellness

Scheme Background Rules of the Scheme Membership

Contributions payable Members' portions Benefits How to claim

Managed Care Initiatives

Registration of dependants Students and children older than 21 years Waiting periods Membership card Change of address Termination of membership Late joiner penalties

Electronic claims Paper claims Address to submit paper claims Payment of claims Specialists OTC

Medicine claims Chronic Medication pre-authorisation DSP's Maximum Medical Aid Price Generic medicines Payment of medicine claims Q. A. Care Plus (Pty)Ltd

ICD 10 Codes Fraud detection

Hospitalisation pre-authorisation Hospital Case Management Maternity Case Management Oncology Management HIV/AIDS Programme Trauma Expense Recovery Disease Management Pathology Management CDE International SOS

	Contact company	Contact number	Fax number	Email	Postal address	Website
Call centre	Status Medical Aid Administrators (Pty) Ltd	011 208 1010/20	011 208 1028	Email	Private Bag X49, Rivonia,2128	compcarewellness.co.za
Membership	Status Medical Aid Administrators (Pty) Ltd	011 208 1070	011 803 7847	Email	Private Bag X49, Rivonia,2128	compcarewellness.co.za
Contributions	Status Medical Aid Administrators (Pty) Ltd	011 208 1000	011 208 6495	Email	Private Bag X49, Rivonia,2128	compcarewellness.co.za
Hospital pre-authorisation and general queries	QA Care Plus (Pty) Ltd	0860 111 090	General Fax: 011 240 5608 Trauma fax: 011 240 5606 Hospitals fax: 011 240 5605	Email	PO Box 11191 Jhb 2000	qacare.co.za
Disease Management	QA Care Plus (Pty) Ltd	0860 111 090	General Fax: 011 240 5608	Email	PO Box 11191 Jhb 2000	qacare.co.za
Maternity Management	QA Care Plus (Pty) Ltd	0860 111 090	General Fax: 011 240 5608	Email	PO Box 11191 Jhb 2000	qacare.co.za
HIV/AIDS Management	QA Care Plus (Pty) Ltd	0860 111 090	General Fax: 011 240 5608	Email	PO Box 11191 Jhb 2000	qacare.co.za
Trauma Expense Recovery (MVA)	QA Care Plus (Pty) Ltd	011 240 5600/5681/5682	General Fax: 011 240 5608	Email	PO Box 11191 Jhb 2000	qacare.co.za
Chronic Medication pre-authorisation and queries	Mediscor	ChroniLine : 0860 119 553 Helpdesk : 0860 113 238	011 674 8001	Email	PO Box 8796 Centurion South Africa 0046	mediscor.co.za
Emergency Medical Services including medical transportation	International SOS	0800 341 341
Diabetes Management	The Centre for Diabetes and Endocrinology (CDE)	011 712 6000	011 483 0467		5A Jubilee Road, Parktown, Johannesburg	cdecentr.co.za
Chronic Medicine Dispensing	Chronic Medicines Dispensary (CMD)	0860 633 420	011 388 1630	Email	Postnet Suite #128 Private Bag X65 Halfway House 1685	chronicmedicine.com